Welcome to Cosmic Aura. By accessing or using our website, products, or services, you agree to comply with and be bound by the following Terms & Conditions.
All content on this website is provided for general information purposes only. We reserve the right to update or change these Terms & Conditions at any time without prior notice.
All products are subject to availability. Many of our items are custom-made, and designs, sizes, materials, and finishes may vary slightly from images shown on the website.
Custom orders require confirmation of design, measurements, and specifications before production begins.
Once production has started, changes or cancellations may not be possible.
Customers are responsible for providing accurate information for custom orders.
Prices are subject to change without notice.
Full or partial payment may be required before production or delivery.
All payments made are non-refundable unless otherwise agreed in writing.
Delivery timelines are estimated and may vary depending on customization and location.
We are not responsible for delays caused by external factors beyond our control.
Installation services, if provided, will be arranged separately.
Due to the nature of custom-made products, returns and refunds are generally not accepted unless the product is found to be defective or not as agreed.
All content, images, designs, and materials on this website are the property of Cosmic Aura and may not be copied, reproduced, or used without written permission.
Cosmic Aura shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
Our website may include links to third-party websites. We are not responsible for the content or practices of those sites.
These Terms & Conditions are governed by and interpreted in accordance with the laws of Malaysia.
If you have any questions regarding these Terms & Conditions, please contact us through our website.